Turn drug delays
into seamless starts

Mandolin instantly reads, interprets, and acts on referral forms, lab reports, and clinical notes — regardless of formatting or source. Using advanced multimodal AI, it extracts the right data points and intelligently routes each patient to the correct workflow, system, and care team — based on urgency, diagnosis, payer, and site-of-care logic.

Mandolin performs full benefits investigations by navigating payer portals, extracting eligibility data, and making outbound calls — just like a trained back-office specialist. The result: accurate coverage insights delivered at record speed, without manual effort.

Calculates patient out-of-pocket costs with precision — factoring in real-time benefits, site-specific fee schedules, GPO and 340B pricing, and drug acquisition costs. Highlights the most profitable site of care for each drug while keeping patient affordability front and center. This enables smarter financial decisions at the point of intake, helping teams reduce friction, maximize margins, and improve patient access.

Connects across payer portals, sends required faxes, and follows up on status — automatically. Pulls in clinical documentation, reviews policy criteria, and prepares complete submissions that align with each payer’s rules. Every step — from chasing notes to tracking approvals — is handled behind the scenes.

Tracks claim status automatically by making outbound payer calls and interpreting remits, so your team doesn’t have to spend hours chasing updates. When a denial is detected, the system assembles a draft appeal packet — pulling in payer-specific denial criteria, clinical documentation, and supporting notes. This helps teams respond faster and more accurately, accelerating revenue recovery and reducing the risk of missed appeal windows.